Last Updated: 09 September 2026
Thank you for supporting PSEC (Prayatn Society for Environmental Conservation). We value every contribution made towards our environmental, social, educational and community initiatives.
Please read this Return & Refund Policy carefully before making a donation or contribution through the PSEC website.
Donations made to PSEC through the website are voluntary contributions made to support our campaigns, programs and initiatives.
Once a donation has been successfully completed, it is generally non-refundable.
We encourage donors to carefully review the donation amount and other details before completing a transaction.
A refund may be considered in exceptional circumstances, such as:
Refund requests will be reviewed on a case-by-case basis.
If you believe that you have accidentally made a duplicate donation, please contact PSEC with the relevant transaction details.
After verification, PSEC may process an appropriate refund for the duplicate transaction where applicable.
If money has been deducted from your bank account but the donation transaction has not been successfully completed or recorded on the PSEC website, please contact us with the transaction details.
We will review the transaction and take appropriate action after verification.
In cases where the payment gateway or bank has already marked the transaction as failed or reversed, the amount may be automatically returned according to the payment provider or bank's process.
To request a refund, please contact PSEC as soon as possible after identifying the issue.
Please provide the following information where available:
Providing complete information will help us verify and process the request efficiently.
All refund requests are subject to verification.
Where a refund is approved, the refund will generally be processed through the original payment method used for the transaction, where technically possible.
The time taken for the refunded amount to appear in the donor's account may depend on the payment gateway, bank or other financial institution involved.
Event registrations submitted through the PSEC website are subject to the terms and conditions applicable to the respective event.
Registration does not necessarily guarantee participation.
If an event is cancelled, postponed or otherwise changed by PSEC, participants will be informed through the contact details provided during registration, where applicable.
Any refund relating to an event registration, where applicable, will depend on the specific event terms communicated by PSEC.
Contributions made in the form of goods, materials, services or volunteer support are generally not eligible for monetary refunds.
If you have any concern regarding a donation in kind or donation in service, please contact PSEC so that the matter can be reviewed appropriately.
Online payments may be processed through third-party payment service providers.
PSEC does not control the internal processing time, banking procedures or technical operations of third-party payment providers.
Any payment-related issue may also be subject to the terms and policies of the respective payment service provider.
PSEC may update this Return & Refund Policy from time to time to reflect changes in our donation facilities, payment processes, programs or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
If you have any questions regarding a donation, payment or refund request, please contact us at:
PSEC – Prayatn Society for Environmental Conservation
Email: communication@psec.org.in
Please include your transaction or payment reference details when contacting us regarding a refund or payment issue.
All refund requests will be reviewed based on the circumstances of the transaction and the information provided.
PSEC reserves the right to determine whether a refund is applicable, subject to applicable laws, payment-provider procedures and the circumstances of the transaction.
